A major Norwegian Bank, DNB, which says that it is “Norway’s largest financial services group,” issued a credit card with an anti-Semitic caricature of an ugly, big-nosed Jew wearing a black coat and a tallit and smiling at a background of gold coins.
DNB has since apologized and canceled the card, saying that it was “very sorry” and had not picked the image itself.
The Israeli advocacy group Hallelu had posted a picture of the credit card, which was issued to an Alexander Joseph Beckett, an Australian national living in Norway, to Facebook on August 31.
“We have been notified about a picture of a Visa card issued by us, with a picture of a (sic) anti-Semitic drawing of a jew (sic). We looked at the case immediately, and found out that this was produced due to a system we have where clients can upload their own pictures and get them printed on their card,” explained Even Westerveld, the bank’s executive vice president for communications, in a letter to Hallelu made public by the organization.
Westerveld admitted that the bank managed to miss the problematic image when the customer uploaded it to the system.
“We have, however, strict guidelines for what kind of pictures that (sic) are allowed, and this control is manual. Unfortunately, our manual control have (sic) failed in this particular case, and we are deeply sorry for that. This card should never have been printed.”
Westerveld promised that DNB would “contact the client, block the card and issue a new neutral card to the customer,” and added, “Please note that this is not a mass produced card, and the picture has been deleted from our system.”